Exchange & Refund Policy
Customer satisfaction is important to us, and we want you to shop with confidence.
You may request an exchange or return within 14 days of receiving your order.
To be eligible for a return or exchange, the product must:
- Be unused and undamaged.
- Be in its original condition.
- Include all original packaging, tags, and accessories, where applicable.
- Show no signs of wear, misuse, washing, or damage caused after delivery.
To request a return or exchange, please contact our customer support team within 14 days of receiving your order.
Returned items will be inspected before an exchange or refund is approved.
If your return is approved, your refund will be processed using the applicable payment method. Processing time may vary depending on your bank or payment provider.
Original delivery and shipping fees are non-refundable.
If you receive an incorrect, damaged, or defective product, please contact us as soon as possible after receiving your order and provide clear photos or videos of the issue so our team can assist you.
Products returned after the 14-day return period may not be accepted.